MSCR East -Supervisor of Community Programs – 24-25 – 1.0 FTE

Doyle Administration Building

76,606.40 – 98,945.60 Annual Salary

Purpose of Position: The purpose of this position is to administer and supervise the delivery of a variety of year round community recreation programs for all ages.

Supervisory Responsibilities:
Directly supervise a number of professional, full-time staff and part-time, seasonal employees that work in MSCR programs throughout the year. Listed below are the full-time district staff:

Recreation Specialist – Fitness & Wellness

Recreation Specialist – 50+ Fitness

Recreation Specialist – Youth Arts

Recreation Specialist – Adult Arts & Events

Assistant Recreation Programmer (NUC)

Program Assistant (3) (SEE unit)

Essential Duties and Responsibilities:
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive.

Oversee program specialists in the development, implementation and supervision of community recreation programs including but not limited to fitness, arts, enrichment, camps and special events.

Interview, hire, train, supervise and evaluate full time staff.

Provide leadership, coaching, team building, differentiated support and ongoing feedback to team.

Work with the fitness & arts team to set short and long term goals and priorities, and evaluate program effectiveness to ensure community needs are met.

Develop and monitor multiple program and facility budgets with multiple funding sources, initiate budget adjustments and approve expenditures.

Manage all aspects of MSCR East facility operations: staffing, budget, outreach, supply acquisition. Serve as day to day facility manager.

Establish and maintain effective working relationships with MSCR and MMSD staff, with the public, neighborhood associations and community organizations.

Provide excellent customer services to customers and participants, respond to and resolve customer complaints and suggestions.

Identify community needs and develop innovative solutions to address needs.

Collect and analyze program data, participant feedback and budget data and utilize data to inform program decisions.

Develop and maintain positive public relations. Prepare and give public presentations regarding MSCR programs. Prepare data and reports for MSCR and funders.

Maintain knowledge of current community recreational needs, recreation program funding sources, facility suitability, fee and charge trends, and budget administration.

As a member of the MSCR Leadership Team, provide department-wide leadership and set and support overall department vision and goals.

Assist with other management functions as assigned by the Executive Director.

Qualifications:
Bachelor’s degree in Recreation Administration, Management or related field, and a minimum of five years of progressively responsible experience in recreation program administration; or any combination of education and experience that provides equivalent knowledge, skills, and abilities.

Prior supervisory experience required.

Comprehensive knowledge of recreation program development and management.

Strong verbal and written communication skills and ability to communicate effectively and work collaboratively with a diverse staff and clientele.

Experience working cross-culturally and/or commitment to work toward improving one’s own cultural competence i.e., valuing difference/diversity, recognizing personal limitations in one’s skills and expertise and having the desire to learn in these areas.

High level of proficiency working in Google Workspace, Microsoft Office and registration management software (ActiveNet).

Desired Knowledge, Skills, Abilities

Creative problem solving skills, ability to proactively seek out information and devise solutions to complex problems. Ability and comfort level with learning new technology.

Experience working with racially, linguistically, and economically diverse communities, students, and staff.

Experience collecting, analyzing, and reporting participation, enrollment and staffing data for decision-making purposes.

Ability to lead, mentor, coach and direct the work of staff.

Ability to assess community needs, research trends and innovative concepts as they apply to the improvement of department operations.

Ability to be a collaborative, cross-functional leader.

Ability to efficiently use current technology.

NRPA Certified Park and Recreation Professional preferred, but not required.

Working Conditions:
Work requires travel to different locations within the district and to off-site meetings.

Work may require working evenings, nights and some weekends as dictated by department needs.

Ability to work under generally safe and comfortable conditions where exposure to irate individuals may cause discomfort but poses little risk of injury.

Physical Requirements:

Ability to lift, push and pull up to 50 pounds. Ability to stoop, climb, balance, crouch and crawl. Ability to sustain prolonged visual concentration. Ability to determine characteristics, similarities and differences between colors and sounds of job-related objects, tasks and materials.

Ability to operate a variety of office equipment such as personal computer, telephone, fax machine, calculator, computer printer, photocopier.

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Madison School & Community Recreation